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Refund Policy

Effective Date: 25/03/2025

At IPTV Adult, customer satisfaction is our top priority. We strive to provide a reliable and high-quality IPTV experience. However, if for any reason you are not satisfied with your subscription, our refund policy is as follows:

✅ Full Refund – Within the First 24 Hours

If you are not satisfied with our service within the first 24 hours after your purchase, you are eligible for a 100% refund—no questions asked.
Simply contact us within the first 24 hours, and we’ll process your refund promptly.

🔁 50% Refund – After 24 Hours (Up to 7 Days)

If more than 24 hours but less than 7 days have passed since your purchase, you may request a 50% refund.
This partial refund reflects the activation and server setup costs already incurred.

❌ No Refund – After 7 Days

After 7 days, we are unable to offer any refunds, except in the case of a proven technical issue that we are unable to resolve.

How to Request a Refund

To request a refund, please contact our support team with your order number:

All refunds are processed within 3–5 business days to the original method of payment.

Exceptions

  • Refunds are only applicable to the initial purchase. Renewals and upgrades are non-refundable.

  • Refund requests must come from the original purchaser using the same email or phone number used at checkout.

Thank you for choosing IPTV Adult. Your satisfaction matters to us!